Caribtours was established in 1979, and since then we have consistently offered our customers the very best of the Caribbean, Mexico, Indian Ocean and Arabia.
In compliance with The Package Holidays and Travel Trade Act, 1995 (Republic Ireland), an insurance policy has been arranged with Arcus Solutions, to protect Republic of Ireland customer’s prepayment in the unlikely event of our financial failure and paid in respect of: Travel inclusive packages sold by us to Republic of Ireland customers with travel departing from the Republic of Ireland, United Kingdom and European Union. This includes direct sales to customers in Ireland and indirect sales via agents in Ireland where the principal in the contract remains as Caribtours Limited for:
A refund of such prepayments if customers have not yet travelled, or
Making arrangements to enable the holiday to continue if customers have already travelled
Repatriation of customers as may be applicable, subject to the terms of the insurance policy.
In the unlikely event of financial failure please contact the claims helpline on +44(0) 1702 811397. A copy of the policy is available on request.
This policy is provided by Arcus Solutions – 3 Cours Charlemagne, 69002 Lyon – SARL au capital de 1 000€ – Téléphone: +44 (0) 207 065 5300. www.arcus-solutions.fr RCS de Lyon n°853 774 529 – Code APE n°6622Z – ORIAS n°19006898. Le registre des intermédiaires d’assurances est tenu à jour par l’ORIAS disponible sur www.orias.fr Entreprise régie par le Code des Assurances et soumise au contrôle de l’ACPR – 4 place de Budapest, CS 92459, 75436 Paris Cedex 09 RC Professionnelle et Garantie Financière conformes aux articles L. 512-6 et L. 512-7 du Code des Assurances
This policy is underwritten by Accelerant Insurance Europe SA registered and authorised by the National Bank of Belgium and regulated by the Financial Services and Markets Authority (Ref. 3193), Acting in Ireland under Freedom of Services.
If you have booked any single service arrangements with us, these will not be financially protected.
We are members of ABTA in the UK and our membership number is V6665, and we also have an ATOL licence (no. 2674) issued by the CAA. This means that every single holiday we sell is fully bonded and protected to the highest levels available. Whatever happens, your money is safe when you book with us.
As a specialist tour operator, we give you the level of knowledge and assistance that only a specialist can provide, important when choosing the best company to travel with. Of course, if you have any questions, then please do give us a call on 01 431 9700. We will be happy to help.